Most agencies stick to simple cases. We take those too.

We take the ones nobody else will touch: hijackers, brand problems, regulatory, FDA, and cases other people called lost.

With more than ten years on this work, we have the knowledge to take them on.

We do the hard work and the smart work, inside Amazon's rules. We don't run after three tries, and we don't play in the gray. We work it as much as needed.

Questions.

Our Amazon account is in trouble - can you help?

Yes. Appeals is a dedicated service for everyone - you do not need to already be a Market Wize client to talk to us about a case. It’s a core specialty here - one most companies simply don’t have. Many sellers come because of a problem they hit, and stay because they get to know how we work. This is a paid appeals engagement - not a free add-on.

What kinds of cases do you take?

Simple cases and the hard ones. Account health, listing issues, Section 3, related accounts, hijackers, brand problems, regulatory and FDA, and cases other people called lost - almost every type of problem that shows up in Amazon account health. Most agencies stick to easy files. We take those too - and the ones nobody else will touch.

Will you actually stay on it?

Yes. We don’t run when it gets hard. Hard work, smart work, inside Amazon’s rules. No gray games. We work it as much as needed.

How do you work a case?

We start from what Amazon said and the real policy issue - not a generic template. For every case we build a plan around that file’s exact needs, not a one-size writeup that doesn’t help. Root cause, what already got fixed, and what keeps it from coming back.

What do you need from us to start?

What Amazon sent you, what happened in the business, and honest notes on the supply chain and ops. Honesty beats a perfect story.

We already tried with someone else - still worth it?

Often yes. Unfortunately, some people make promises they can’t keep or can’t actually solve. We still take those cases. It can make the work a bit harder, because we need to know exactly what was already put in front of Amazon - so bring everything you have.

Is this only for US sellers?

No. US and European sellers welcome.

How do we start?

Talk to us. Form or email - info@market-wize.com. We’ll tell you straight whether we can take it on.

Talk to us